Home / About Ribon / FAQ
  • Q. How long can I get the feedbacks after we sent the inquiry? 

    On working days, we will reply to you within 30 minutes after receiving your inquiry.
  • Q. Are you a direct manufacturer or trading company?

    We are an equipment manufacturer, we have our own international sales department. We produce and sell all by ourselves.

  • Q. What products can you offer?

    We focus on smoking solutions, vacuum tumblers, cutting and deboning lines in China

  • Q. What applications do your products relate to?

    Our equipment is mainly used in meat processing enterprises such as pigs, cattle, sheep, chickens, ducks, and fish.
  • Q. Can you do customized products?

    Yes, we customize equipment according to the different production needs of global customers.
  • Q. How many employees of your company? what about the technicists?

    Our company currently has more than 300 employees, including more than 60 professional engineers.
  • Q. How to guarantee the quality of your goods?

    Begin of all, we will have corresponding domestic inspections after each process. For the final products, we will do full inspection according to customer requirements and national industry inspection standards.
  • Q. What's the payment term?

    When quoting, we will confirm the transaction method with you, whether it is FOB, CIF, CFR, or other methods. We usually collect 30% advance payment and the remaining 70% balance before shipment. The payment method is T/T.
  • Q. How to deliver the goods to us?

    Usually, we ship by sea, because we are in Jiaxing, we are only 100 kilometers away from Shanghai Port, and sea export is very convenient.
  • Q. Where are your products mainly exported to?

    Our products are mainly exported to Russia, Romania, Italy, the United Kingdom, Serbia, Kosovo, Turkey, the United States, Canada, Venezuela, Paraguay, Uruguay, Brazil, Egypt, South Africa, Zambia, Cote d'Ivoire, Saudi Arabia, Jordan, Bangladesh, India, Thailand , Vietnam, Philippines, Cambodia, Malaysia, Indonesia, Australia, Papua New Guinea, New Zealand, Japan, South Korea, etc.